We are currently catching up with delivery of our new models, and are shipping within 5 days is most common. Depending on promotions there can be delays up to 3-4 weeks from order dates. Orders currently are estimated to be sent within the week – freight delivery to your door (North America) is typically 3-7 business days. We advise getting your order in promptly to ensure the shortest delivery time service. For International shipments and multiple unit orders, please contact us with your details and a customer service agent will assist you promptly.
There are two shipping options you will be offered depending on the model you select. Only one option is matched for your choice of system (either SpeedFit Pro-Models, or SpeedFit Frame). The second sub option (for PRO models which are sent by freight), is to select the rate to your nearest FedEx depot (you will be called when arrives), or shipping direct to door. For the FRAME model shipping is by Ground Service direct to door, and you will be contacted by the delivery team. This ensures you will receive your products in perfect condition. At this time we do not offer assembly teams, but you may inquire with them and send them the assembly page link, which will contain additional instructions and videos (if you require, however assembly is very straight forward) to the print material included with your purchase. Please do not accept accept packages that look to be damaged in any way through shipping as it may void your warranty. Products are inspected for integrity during manufacturing and packaging and do not leave the warehouse without being checked for quality. If the packaging looks to be tampered with or damaged in any way, refuse to accept the product and have it returned.
If you are inquiring about shipping, distribution, or sales Internationally outside of North America, you can find more information here.
** Shipping to Alaska, Hawaii and rural locations outside of standard shipping routes will be subject to cost review. Please inquire with Customer Service or call toll free 1.866.454.SOLO.